Terms of Service
Summary: By using Tan AI, you agree to these terms. The App provides AI-powered tanning guidance for informational purposes only—it is not medical advice. Subscriptions auto-renew unless cancelled. You can contact us anytime at help@usetanai.com.
1. Acceptance of Terms
By downloading, installing, or using the Tan AI mobile application ("App") or accessing the website at usetanai.com ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App or Website.
These Terms constitute a legally binding agreement between you and Tan AI ("we," "us," or "our"). We may update these Terms from time to time, and your continued use of the App after such changes constitutes acceptance of the new Terms.
2. Description of Service
Tan AI is an AI-powered tanning assistant that provides:
- Personalized tanning routines based on your skin type, preferences, and local weather conditions
- Real-time UV index monitoring and forecasts
- AI-powered skin type analysis using camera or photo library
- An AI chat assistant for tanning-related questions and advice
- Tanning session timers with Lock Screen Live Activities
- Product recommendations for sun care
- UV-based smart notifications and reminders
3. End User License Agreement (EULA)
3.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on devices that you own or control, solely for your personal, non-commercial purposes.
3.2 License Restrictions
You may not:
- Copy, modify, distribute, sell, or lease any part of the App
- Reverse engineer, decompile, or disassemble the App
- Remove, alter, or obscure any proprietary notices in the App
- Use the App for any commercial purpose without our written consent
- Use automated means (bots, scrapers) to access the App or its services
- Attempt to gain unauthorized access to any systems or networks connected to the App
- Use the App in any manner that could damage, disable, or impair our services
- Sublicense, rent, or lend the App to any third party
3.3 Intellectual Property
The App, including all content, features, functionality, design, text, graphics, logos, icons, and software, is owned by Tan AI and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to our trademarks, trade names, or service marks.
3.4 Apple and Google Terms
Your use of the App is also subject to the terms of service of the platform through which you downloaded it:
- Apple App Store: Apple's Licensed Application End User License Agreement applies.
- Google Play Store: Google Play's Terms of Service apply.
In the event of a conflict between these Terms and the applicable app store terms, the app store terms shall prevail to the extent of the conflict.
4. Subscriptions and Payments
4.1 Free and Premium Features
The App offers both free features and premium features available through a paid subscription ("Premium"). Premium features may include extended AI chat, advanced routines, personalized nutrition plans, and other features as described in the App.
4.2 Subscription Plans
Premium subscriptions are available on a weekly, monthly, or yearly basis. The specific pricing and plan details are displayed in the App at the time of purchase and may vary by region.
4.3 Free Trials
We may offer a free trial period for Premium. If you begin a free trial:
- You will not be charged during the trial period
- At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends
- Trial eligibility is determined by the app store (Apple/Google) and is typically limited to one trial per Apple ID or Google account
- The exact trial duration is shown at the time of sign-up
4.4 Auto-Renewal
All subscriptions auto-renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period. Your app store account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan.
4.5 Cancellation
You can cancel your subscription at any time through your device's subscription management:
- iOS: Settings > [Your Name] > Subscriptions > Tan AI
- Android: Google Play Store > Menu > Subscriptions > Tan AI
Cancellation takes effect at the end of the current billing period. You will continue to have access to Premium features until the period expires. No refunds are provided for partial billing periods.
4.6 Refunds
All purchases are processed through the Apple App Store or Google Play Store. Refund requests must be directed to the respective app store:
- Apple: reportaproblem.apple.com
- Google: Google Play Refund Policy
4.7 Price Changes
We reserve the right to change subscription prices. Any price change will take effect for the next billing period after notice. Existing subscribers will be notified of price changes through the app store before the change takes effect.
5. User Content and Conduct
5.1 Your Content
You retain ownership of any content you provide through the App, including photos and chat messages. By using the App, you grant us a limited, non-exclusive license to process your content solely for the purpose of providing and improving our services.
5.2 Acceptable Use
You agree not to use the App to:
- Violate any applicable law or regulation
- Transmit harmful, offensive, or inappropriate content through the AI chat
- Attempt to manipulate, abuse, or exploit the AI assistant
- Impersonate any person or entity
- Interfere with or disrupt the App's services or servers
6. Health and Medical Disclaimer
Important: Tan AI provides informational guidance only. It is NOT a medical device and does NOT provide medical advice. Always consult a healthcare professional or dermatologist for medical concerns related to sun exposure, skin health, or skin cancer.
6.1 No Medical Advice
The App provides general information about tanning, UV exposure, and skin care. This information is for educational and informational purposes only and should not be construed as medical advice, diagnosis, or treatment. The AI assistant is not a doctor and cannot replace professional medical consultation.
6.2 Skin Analysis Limitations
The AI skin type analysis feature provides an approximate assessment of your Fitzpatrick skin type based on a photograph. This analysis:
- Is not a medical diagnosis
- May not be accurate in all lighting conditions or for all skin types
- Should not be used as a substitute for a professional dermatological assessment
- Does not detect skin cancer, melanoma, or other skin conditions
6.3 UV Exposure Risks
Sun exposure and tanning carry inherent health risks, including but not limited to sunburn, premature aging, eye damage, and increased risk of skin cancer. By using the App, you acknowledge these risks and agree that:
- You are solely responsible for your tanning decisions and sun exposure
- The App's recommendations are guidance only and do not guarantee safe tanning outcomes
- UV index data and weather information may not be 100% accurate
- You should always use appropriate sun protection (sunscreen, protective clothing, sunglasses)
- You should follow the advice of qualified healthcare professionals regarding sun exposure
6.4 Assumption of Risk
You expressly acknowledge and agree that any tanning activity involves inherent risks. You assume full responsibility for any risks, injuries, or damages, known or unknown, that you might incur as a result of using the App or following its recommendations.
7. Disclaimer of Warranties
THE APP AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED
- WARRANTIES REGARDING THE ACCURACY OF UV INDEX DATA, WEATHER FORECASTS, OR AI-GENERATED RECOMMENDATIONS
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAN AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, data, or goodwill
- Any personal injury or health damage related to sun exposure or tanning activities
- Any damages arising from your use of or inability to use the App
- Any damages arising from AI-generated content, recommendations, or skin analysis
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $50 USD, WHICHEVER IS GREATER.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by applicable law.
9. Indemnification
You agree to indemnify, defend, and hold harmless Tan AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
- Your use of the App
- Your violation of these Terms
- Your violation of any rights of a third party
- Any content you submit through the App
10. Termination
We may terminate or suspend your access to the App at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Upon termination:
- Your license to use the App is immediately revoked
- We may delete your data from our servers (subject to legal retention requirements)
- Sections 3.3, 6, 7, 8, 9, and 12 survive termination
11. Third-Party Services
The App may contain links to or integrate with third-party services (including but not limited to Apple WeatherKit, Google Gemini AI, and product recommendation links). We do not control these third-party services and are not responsible for their content, privacy policies, or practices.
Product recommendations provided by the App are for informational purposes. We do not guarantee the quality, safety, or effectiveness of any recommended products.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable member state where the operator is established, without regard to conflict of law principles.
12.2 Dispute Resolution
For any dispute arising from these Terms or the App:
- Informal Resolution: We encourage you to contact us first at help@usetanai.com to resolve any issues informally.
- EU Consumers: If you are a consumer in the EU, you may use the EU Online Dispute Resolution platform.
- Legal Proceedings: If informal resolution fails, disputes may be brought before the competent courts.
Nothing in this section limits your right to bring claims before the courts of your country of residence if required by applicable consumer protection laws.
13. General Provisions
13.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tan AI regarding the App.
13.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
13.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
13.4 Assignment
You may not assign or transfer your rights under these Terms. We may assign our rights without restriction.
13.5 Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or infrastructure failures.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through:
- An updated "Last updated" date on this page
- A notice within the App for significant changes
Your continued use of the App after changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the App.
15. Contact Us
For questions, concerns, or feedback about these Terms of Service, please contact us:
- Email: help@usetanai.com
- Website: usetanai.com